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grievance policy


Policy document detailing the company process for managing complaints and problems in the workplace.

This comprehensive policy document outlines the grievance process and management of complaints, concerns, and problems pertaining to employment. With a focus on effective management, it covers the following:


✔  Scope of policy
✔ Informal issues
✔  Process requirements
✔  Stages of a formal process – stages 1, 2 & appeal
✔  Being accompanied to meetings